Window Tinting Disclaimer & Expectations

The following information is to inform you of the international window film industry standards & expectations of automotive window tinting installation services.

 

Window Film Curing/Drying Time

A standard 3-Day period is mandatory before rolling down your windows to allow for full adhesion. It is essential to avoid rolling down the windows during this period to prevent any damage to the film.

What contributes to drying times? Automotive window film curing and drying times depend on various factors such as film thickness, weather conditions, and the type of adhesive. Generally, the curing time for most automotive window films is around 1-3 days, during which the adhesive fully sets, and the film adheres to the window. It is recommended to wait at least 3 days before cleaning the film to ensure it is fully cured and adhered to the window surface. After applying window tint on a vehicle, it is normal to see some bubbles or haze on the glass. This is due to the moisture that forms between the window and the film. During the summer, the sun will help the moisture dry faster, within a week or two. If you get this service in the winter, it could be 3 to 4 weeks before the moisture dries.

 

Black Dotted Edges (DOT Matrix)

Most cars have black ceramic dotted edges on side and rear windows which can be identified as “tiny edge dots”. Sometimes these ceramic edges are straight and flat, and sometimes it will have a dotted edge.

These black ceramic dots are thick on most cars and prevent the window film from sticking to the glass area between the dots.

This results in a white-ish looking finish trimming the glass. In most scenarios, this goes unnoticed by most vehicle owners. However, the effect is unavoidable. This does not affect the performance or durability of the film and is perfectly natural.

 

Shades & Color Disclaimer

Manufacturers and Smith Bros do NOT provide any refunds or warranty claims due to a change in look/color once a client chooses shades and film is installed.

Manufacturers and Smith Bros™ will not issue any refunds for citations or failed inspections.

All vehicle owners are responsible for being aware and abiding by the laws in which the vehicle will be operating in.

 

Window Film & Decal Removal

Smith Bros™ will remove any current stickers the vehicle is equipped with to ensure maximum window film adhesion and prevent any future lifting and/or bubbling.

Window Film removals may cause the glass and/or defroster to be damaged. This is NOT an installer technique issue, this is directly determined by the quality build of the defrosters from the manufacturer (which is out of our control).

By authorizing Smith Bros to proceed with film removal, the client hereby acknowledges the risk, waives any claims against Smith Bros and agrees that Smith Bros will not be liable in the event that damage does occur during the removal process. 

 

Natural Imperfections

Though we strive for perfection in our installations, due to the nature of the product, natural element, & vehicle condition (even when new) some degree of dust or particles and/or minor imperfections are present in every window film application.

Pre-existing flaws, scratches, knicks, metal deposits on the glass are often much more noticeable after the window(s) is tinted.

Older vehicles will have more imperfections due to age. Some newer vehicles will have small stains on the exterior of the windows only visible after a film is installed. 

What causes the imperfections to stand out after a window tinting installation is the addition of a dark background versus a clear glass before it is window tinted.

 

Windshield Film Installations

Do not apply any decals or windshield accessories (phone holders, fast track transponder etc…) on windshield for 7 days.

Polarized glasses cause a rainbow effect when looking through tint. There are no refunds or warranty coverage on rainbow effect due to wearing polarized sunglasses. 

 

California Law On Window Film Tints

Front side windows must allow more than 70% VLT (visible light transmission) or more. This means that the window film’s VLT + the natural glass must be 70% or more.

Backside windows and rear windows may have any darkness if the vehicle is equipped with side mirrors.

California window tint law restricts windshield tint to the top 4 inches of the windshield using a non-reflective tint.

Smith Bros will install whatever VLT film our customers choose but will NOT be held responsible for any citations for violations of California law regarding tint.

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Our Reviews

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  •   I can't say enough good things about Smith Bros Mobile Detailers! After calling multiple businesses that didn't even bother answering their phones, I was relieved when these guys picked up right away. Not only did they respond promptly, but they also provided what I considered a very reasonable quote.

    Although their location was a bit out of the way for me, it wasn't an issue at all--they picked up my car and even brought it back to me at the restaurant where I was having dinner! Now that's what I call top-notch customer service.

    They did an absolutely beautiful job on my brand new black Escalade, applying a wax sealant and tinting the windows. I was initially nervous about handing over my car to people I didn't know, especially since it's a brand new vehicle, but they put all my worries to rest.

    Luke and his team truly understand what it means to take care of their customers, and it shows in their work. As a business owner myself, it's a breath of fresh air to see someone running such a smooth and professional operation. I highly recommend Smith Bros Mobile Detailers!

    thumb Deena V.
    8/18/2024
  •   Smith Brothers have outstanding customer service ...very good prices and excellent technicians. I'm glad I chose them and did not go to dealer or someone else ....I highly recommend them. They took care of me with our two newly purchased Mazda CX 50s. .... outstanding business ...I am impressed. I rarely review and frankly when I read the reviews, they look great, but wondered, I wonder no more please use them.

    thumb Ronald J.
    10/09/2024
  •   This a great company. They have washed and waxed our travel trailer several times. Always a great job at a fair price.

    thumb Jill C.
    9/21/2024
  •   I have not used this business probably a dozen times for various Vehicles including the fleet trucks for my shop, and I can say that without exception they are the best in this business. They have a slew of options for online ordering, and I have yet to have one of their technicians show up late or being a bad mood. I have dealt with at least three or four of their technicians and I've yet to meet one that wasn't truly engaged in what they were doing as well as giving helpful advice. It's rare to find somebody that really enjoys what they do and do their absolute best. Keep up the good work and I will keep using you folks.

    thumb Joel B.
    10/12/2024
  •   I've used a few mobile detailing service companies, and service from them is usually "pretty good". This one was superior to the others, by quite a bit. I'll definitely keep info on this one, and use them in the future. My service was done by Ana today. I hope when I use them again, I get Ana again. GREAT job!

    thumb Matt F.
    9/19/2024
  •   Awesome Tint job for my SUV. Gavin was professional, informative, and I am loving my new tint job . Happy customer here! They also were on time , and did a thorough but fast job. I recommend Smith Bros!

    thumb Stef L.
    7/28/2024